Privacy Policy

1. Introduction

Shivamola ("we", "our", "us") operates the website shivamola.com. This Privacy Policy describes how we handle your personal data when you visit or make a purchase.

2. Information We Collect

We may collect the following types of information:

• Personal details: Name, email, phone number, address
• Order information: Items purchased, payment details
• Device information: IP address, browser type, device type
• Usage data: Pages visited, time spent, interactions

3. How We Use Your Information

Your information is used for the following purposes:

• Processing and delivering orders
• Customer support and communication
• Improving website experience
• Marketing and promotional updates
• Fraud detection and prevention

4. Cookies & Tracking Technologies

We use cookies to improve functionality, analyze traffic, and enhance your experience. You can control cookie settings from your browser.

5. Sharing of Information

We do not sell or rent your personal information. We only share it with:

• Trusted payment gateways
• Secure courier partners
• Service providers assisting website operations
• Authorities when required by law

6. Data Protection & Security

We use advanced security measures to protect your data from misuse, unauthorized access, or disclosure.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request updates or corrections
• Request deletion of your data (where applicable)
• Opt-out of promotional emails

8. Third-Party Links

Our website may contain external links. We are not responsible for third-party content or privacy practices.

9. Children's Privacy

Shivamola does not knowingly collect any information from children under 18 years of age.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Information

For questions about our Privacy Policy, contact us:
Email: store@shivamola.com
Phone: 9305913330
Location: Varanasi, Uttar Pradesh